1. Overview
This Refund Policy describes how refunds and withdrawal requests work for paid access to LetMeTeach. The seller of record, payment processor, and support links for your purchase are shown on your receipt and confirmation email.
Read this page together with our Terms & Conditions.
2. Checkout and who handles refunds
For many purchases, payment collection and refund administration are handled by the third party named on your invoice or receipt (for example as merchant of record or payment provider). For those transactions, that party’s published buyer or refund terms apply in addition to this summary.
- Unless required by applicable law, fees may be non-refundable and non-exchangeable except where statutory withdrawal or refund rights apply or where the payment provider approves a refund under its rules.
- Refunds may be declined where there is evidence of fraud, refund abuse, or other manipulative behaviour.
- The payment provider may consider discretionary refund requests submitted within 14 calendar days of the transaction date. Submitting a request in that period does not guarantee approval; requests are reviewed case by case.
- If a refund is granted under the applicable rules, access to the paid product ends when the refund is granted.
3. Refund request windows by region
Where a statutory or checkout-based refund or withdrawal right applies, you must request a refund within the period below, counted from the date of the transaction, unless your receipt or the buyer terms linked from it specify a different period for your purchase:
- European Union, EEA, Switzerland, United Kingdom: request within 14 calendar days from the transaction date where a statutory right to withdraw applies (including typical rules for the first payment under a subscription; additional rules can apply for free trials and for annual subscription renewals in the UK under applicable consumer law).
- Turkey and Israel: request within 14 calendar days from the transaction date where the applicable statutory right applies.
- South Korea, Brazil, and China: request within 7 calendar days from the transaction date where an unconditional cancellation right applies under the rules that govern your purchase.
- Canada: request within 7 calendar days from the transaction date where an unconditional cancellation right applies under the rules that govern your purchase.
- Singapore: request within 5 calendar days from the transaction date where an unconditional cancellation right applies under the rules that govern your purchase.
Under EU and UK rules, the right to withdraw may not apply to digital content that has already started to be supplied when you gave express consent to begin delivery and acknowledged that you could lose the withdrawal right, where those conditions are met under applicable law.
Where a refund is approved, it is normally processed using the same payment method where possible, within 14 days of approval, subject to banking and processor timelines.
4. How to request a refund
Use whichever path matches what your receipt or confirmation email offers:
- Use links such as “View receipt”, “Manage subscription”, or “Request refund” in your purchase confirmation; or
- Open the support or billing link shown on your receipt or in your account billing area; or
- Email support@sripto.tech with your receipt or transaction reference and we will direct you to the correct channel if needed.
For product or access problems, contact support@sripto.tech first so we can troubleshoot. Refund decisions for card and wallet charges are ultimately made by the payment party named on your receipt, within the time limits above and applicable law.
5. Local checkout routes
Some regions use a local payment route shown on your receipt (for example India). For those purchases, refund and dispute handling follows the terms shown at checkout, the processor’s published rules, and the law of that country. Email support@sripto.tech with your receipt details and we will help route your request.
6. Subscriptions and cancellation
You can cancel future renewals using the controls in your account, the subscription or billing portal linked from your receipt, or by contacting support@sripto.tech. Cancellation stops future charges from the point it takes effect under the provider’s rules; it does not by itself refund the current billing period unless a statutory or processor rule requires it.
7. Technical issues and defects
If you have a persistent technical problem or a material defect that prevents use of LetMeTeach as described, contact support@sripto.tech first. If the issue cannot be resolved, use the refund or dispute path on your receipt and include what we sent you about the issue so the payment provider can review eligibility.
8. Chargebacks and disputes
Before initiating a chargeback or bank dispute, use the contact or support route on your receipt where possible so the charge can be reviewed quickly. If you still need to dispute the charge, follow your card issuer or bank’s process; access may be paused while a dispute is open, as allowed by law and contract.
9. Mandatory consumer rights
If local consumer protection law gives you rights that cannot be waived, those rights apply. Where your checkout uses a reseller or payment provider that publishes region-specific buyer protections, the highest level of protection required for your country under that framework and applicable law applies.
10. Policy updates
We may update this page for product, billing, or legal changes. The version on this page applies prospectively from its publication date unless mandatory law requires otherwise.
11. Contact
Product, billing, and access support: support@sripto.tech.
For wider legal terms, see our Terms & Conditions.